Legal

Privacy Policy Inbnd

Last updated: April 18, 2026

Inbnd ("we," "us," or "our"), a service operated by Miles Ventures LLC, is headquartered in Fargo, North Dakota. This Privacy Policy explains how we collect, use, and protect information when you visit our website, interact with our chat widget, submit a form, or receive communications from us.

1. Information We Collect

• Contact Information: name, email address, phone number, and company details you submit through forms or our chat widget.
• Communication Data: SMS, email, and chat messages you send to us, including consent timestamps.
• Usage Data: IP address, browser type, device identifiers, referring pages, and general analytics.
• Cookies & Similar Technologies: used to improve site functionality and measure performance.

2. How We Use Your Information

• To respond to inquiries and deliver services you request.
• To send transactional and marketing communications you've opted into.
• To improve our website, offerings, and customer experience.
• To meet legal, regulatory, and security obligations.

3. SMS & Mobile Messaging Consent

Message frequency varies. Message and data rates may apply. Reply STOP to unsubscribe at any time or HELP for assistance.

4. How We Share Information

We do not sell your personal information. We share data only with vetted service providers (such as hosting, CRM, analytics, and email/SMS infrastructure) that are contractually bound to protect it, or when required by law.

5. Cookies & Tracking Technologies

We use cookies, pixels, and similar technologies to operate our website, remember user preferences, analyze site performance, and measure the effectiveness of our communications. You can disable cookies at any time through your browser settings, though some site features may not function correctly as a result. We do not respond to "Do Not Track" browser signals at this time.

6. Data Security

We use industry-standard administrative, technical, and physical safeguards to protect your information. No system is perfectly secure, but we work to minimize risk and respond quickly to any incidents.

7. Your Rights

Depending on your jurisdiction, you may have the right to access, correct, delete, or restrict the use of your personal information, and to opt out of marketing communications. To exercise any of these rights, contact us at the address below.

8. Data Retention

We retain personal data only as long as necessary to deliver services, comply with legal obligations, resolve disputes, and enforce our agreements.

9. Children's Privacy

Our services are not directed to individuals under the age of 16, and we do not knowingly collect personal information from children.

10. Changes to This Policy

We may update this Privacy Policy from time to time. Material changes will be posted on this page with a revised "Last updated" date.

11. Contact Us

Miles Ventures LLC (dba Inbnd)
Fargo, North Dakota, USA
Email: [email protected]

Terms of Service Inbnd

Last updated: April 18, 2026

These Terms of Service ("Terms") govern your access to and use of the website, products, and services offered by Inbnd, a brand operated by Miles Ventures LLC ("we," "us," or "our"), based in Fargo, North Dakota. By using our services, you agree to these Terms.

1. Eligibility

You must be at least 18 years old and legally capable of entering into a binding contract to use our services or to opt in to receive text messages from Inbnd.

2. Services

Inbnd provides AI receptionist, marketing, automation, and related agency services. The specific scope, deliverables, pricing, and timeline for any engagement will be outlined in a separate proposal, order form, or statement of work.

3. SMS Messaging Program & Communications

When you submit information through our forms or chat widget, you consent to receive communications related to your inquiry. By providing your mobile number and checking the applicable consent box, you agree to receive SMS messages from Inbnd, which may include:

• Customer care messages: appointment confirmations and reminders, support follow-ups, and responses tied to your inquiry.
• Promotional messages: limited-time offers, service announcements, and product updates (only if you separately opt in to promotional messages).

Message frequency varies based on your activity and inquiries. Message and data rates may apply. You can opt out at any time by replying STOP to any message, or reply HELP for assistance. You can also contact us directly at [email protected].

Carrier disclaimer: Mobile carriers (including but not limited to AT&T, T-Mobile, Verizon, Sprint, U.S. Cellular, Boost, Cricket, MetroPCS, and other participating carriers) are not liable for delayed or undelivered messages.

Additional details about how we collect, store, and protect your consent and mobile information are described in our Privacy Policy.

4. Payments

Fees for services are defined in your agreement or invoice. Unless otherwise stated, fees are due upon receipt, non-refundable, and may be subject to late charges if not paid on time.

5. Client Responsibilities

• Provide accurate information and materials required to perform the services.
• Secure all necessary rights and permissions for content you provide to us.
• Use our services in compliance with applicable laws and platform policies.

6. Acceptable Use

You agree not to misuse our services, attempt to disrupt them, reverse engineer any part of them, or use them to transmit unlawful, harmful, or infringing content.

7. Intellectual Property

All branding, software, content, and materials produced by Inbnd remain the intellectual property of Miles Ventures LLC unless explicitly transferred in writing. Upon full payment, clients receive a license to use deliverables as specified in their agreement.

8. Third-Party Services

Our services may integrate with third-party platforms. We are not responsible for the availability, accuracy, or policies of those platforms.

9. Disclaimer of Warranties

Our services are provided "as is" and "as available" without warranties of any kind, express or implied. We do not guarantee specific business outcomes, rankings, or revenue results.

10. Limitation of Liability

To the fullest extent permitted by law, Miles Ventures LLC and Inbnd shall not be liable for any indirect, incidental, consequential, or punitive damages. Our total aggregate liability will not exceed the amount paid by you to us in the three (3) months preceding the claim.

11. Indemnification

You agree to indemnify and hold harmless Miles Ventures LLC, its officers, employees, and affiliates from any claims or damages arising out of your use of the services or breach of these Terms.

12. Termination

We may suspend or terminate access to our services at our discretion, including for violations of these Terms. Upon termination, outstanding fees remain due.

13. Governing Law

These Terms are governed by the laws of the State of North Dakota, without regard to its conflict of laws principles. Any disputes shall be resolved in the state or federal courts located in Cass County, North Dakota.

14. Changes to These Terms

We may update these Terms periodically. Continued use of our services after changes take effect constitutes acceptance of the revised Terms.

15. Contact

Miles Ventures LLC (dba Inbnd)
Fargo, North Dakota, USA
Email: [email protected]